TRANSITIONING TO A CLOUD PLATFORM

Avoid the most common contact center migration mistakes

Most contact center migrations take longer than expected and run over budget. Learn the top tips for managing a successful migration from an on-premise contact center to a cloud platform.

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The Cloud Contact Center Migration Guide

Integrated Systems

5 Common Mistakes That Lead To CCaaS False Starts or Poor Deployments

Too often a contact center manager will take on a project because it makes sense and is critical for the business without understanding how much is...

Frank Wassenbergh Nov 12, 2021

Technology

The Solution to Call Centers After the Covid-19 Crisis

Throughout the ongoing pandemic, a variety of businesses have struggled transitioning from an in-person workplace environment to the virtual...

Frank Wassenbergh Nov 12, 2021

Avoid the most common contact center migration mistakes

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5 Common Mistakes That Lead To CCaaS False Starts or Poor Deployments

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